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HR National is a FRAUD!!!
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Jun 20, 2008 HR National complaint by Techcritic |
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SOUNDS TOO GOOD TO BE TRUE? IT USUALLY IS.
*********HRNATIONAL.COM IS A FRAUD*******
Do not get duped! This company is simply out to make a quick buck from you! The customer service is atrocious!
HR National posts ads for foreclosures. If you call their sales number listed on Craigslist 1.800.637.3199 you will get a very polite and seemingly professional representative who will let you know that for just $1.95 you will have 7 days to review the system risk free. Just cancel at any time before the 7 days are over. Sounds like a great deal!
What they don’t tell you is that they make it IMPOSSIBLE for you to cancel so you are guaranteed to get stuck paying $49.95 for the first month! They will ONLY let you cancel by calling a certain number for customer service 800.668.8195. You cannot email. You cannot call the sales line that you originally called to contact them (After all someone will always be available on that line to take your calls and your credit card info!)
You will not get through during normal business hours…which by the way are fraudulently listed. They say their hours are from 7am – 7pm PST, but it’s really more like 8am to 4pm. And when you finally get someone after hours of waiting on hold, it’ll be some snotty girl named Shalley (or her side-kick Shelly) who will tell you in a bratty rude unprofessional manner (she sounds like she’s 16 years old) that those aren’t the “customer service” hours. Those are the “business” hours and take no responsibility in the obvious misrepresentation. Then she will tell you that you’re crazy for saying that you weren’t able to get through on the phone because “it’s NEVER busy, EVER”. Even though you’ve been on hold for 45min. Bottom line is they make it impossible for you to cancel and snotty little Shalley will tell you “the company never gives refunds, period.”
DON’T BOTHER WITH THIS COMPANY AND PLEASE PASS THIS ON TO YOUR FRIENDS!
There are good foreclosure sites out there that provide a valuable service. This is not one of them! Stay far far away!
 Quote this article on your site | Views: 434
1. Written by Rick, on 01-09-2008 16:08
thanks for in fo was going to do it to day a nother one to watch out for is zingow when you call them they want you to rent for 6 months then can buy house its a scam to they to are on criags list
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2. Written by Julia, on 21-08-2008 09:41
I was about to call them. The images looked to good to be true, for the area where we live in. It didnt look real. Thanks God I googled this #..... We need to report them to BBB
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3. Written by Camille, on 29-07-2008 17:10
This morning I talked to this really nice guy and he even claimed his son just did it...so glad I waited to give him my info and glad I googled the company to find these postings!!!!
Saved me a headache!!! 
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4. Written by Lisa, on 28-07-2008 14:26
BE ALERT!! HR National is advertising two preclosure houses in Craigslist. If you call the phone #800-810-5269 as they advertised, you can only get an answering machine, and you cannot leave message. This is misleading ad. Craigslist ID:773033584.
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5. Written by Jose, on 23-07-2008 15:43
Thank you!. I was trying to give him my debit card number and it did no go thru. Thans God!.... Where can I find a website for free?
Jose
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6. Written by Kaley., on 09-07-2008 16:27
Thanks! You saved me!
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Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article. |
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